Using a market-utility-based approach to designing public services: A case illustration from United States Forest Service
نویسندگان
چکیده
Government and public services have to not only enforce the requirements of the regulatory policies, but also have to satisfy the needs of preferences of their clients and customers. In this paper, we summarize the results of a multi-year case study conducted to assess the choices of campground users at the Shawnee National Forest (Illinois), which is managed by United States Forest Service. The results show how users’ tradeoff between location, capacity-related and pricing attributes when choosing a campground. The case study provides guidance for design and development of new services and more effective management of effective resources within the national forest. # 2005 Elsevier B.V. All rights reserved.
منابع مشابه
Public Spending on Health Service and Policy Research in Canada, the United Kingdom, and the United States: A Modest Proposal
Health services and policy research (HSPR) represent a multidisciplinary field which integrates knowledge from health economics, health policy, health technology assessment, epidemiology, political science among other fields, to evaluate decisions in health service delivery. Health service decisions are informed by evidence at the clinical, organizational, and policy level, levels with distinct...
متن کاملHealth Services Research Spending and Healthcare System Impact; Comment on “Public Spending on Health Service and Policy Research in Canada, the United Kingdom, and the United States: A Modest Proposal”
The challenges associated with translating health services and policy research (HSPR) evidence into practice are many and long-standing. Indeed, those challenges have themselves spawned new areas of research, including knowledge translation and implementation science. These sub-disciplines have increased our understanding of the critical success factors associated with the uptake of research ev...
متن کاملHigh Fuzzy Utility Based Frequent Patterns Mining Approach for Mobile Web Services Sequences
Nowadays high fuzzy utility based pattern mining is an emerging topic in data mining. It refers to discover all patterns having a high utility meeting a user-specified minimum high utility threshold. It comprises extracting patterns which are highly accessed in mobile web service sequences. Different from the traditional fuzzy approach, high fuzzy utility mining considers not only counts of mob...
متن کاملDesigning Health Information Services Model in Tehran’s Public Libraries
Purpose: Considering that health information has a fundamental role in increasing the level of health of people in today's societies, it provides a suitable platform for the growth and development of health systems in different countries. This study aimed to investigate the health information needs and how to access health information among those referred to public libraries in Tehran. Method:...
متن کاملDesigning and Validating the Service-Oriented University Model from the Standpoint of Higher Education Experts
Service orientation is a pivotal factor and a strategic direction for the university to keep with changes and perceptions of social needs. Accordingly, the main purpose of this study is to develop a model for the service-oriented university within the framework of service provision to the community. This research was conducted using a qualitative approach based on the grounded theory method. Th...
متن کامل